This morning is day three of  Start-Up Weekend 2010 and I’m uber excited that my idea for a new tech company got selected.  We’ve been locked in a room since Friday, with necessary breaks for food, sleep, etc.  Today, we’ve got to brand our project.  In searching through the corners of my mind for a compelling brand, I took a quick look on the web and found the article below that I wanted to share:  Why Weird Words Make Great Brand Names, by Phillip Davis.

In the interim, we’ll do a brainstorming activity today and hopefully leave the room with a great name!

Here’s that article I mentioned:

When creating a truly great company name, the number one consideration should be the level of “engagement.”

“Engagement?” you ask incredulously.

Yes… engagement.
While there are all sorts of naming strategies… metaphors, acronyms, coined/invented, key attributes, positive connotations, etc., the one common denominator that separates the mediocre from the memorable, is the degree to which the name engages the mind of the consumer. Most new business owners opt for company names that inform and describe, leaving nothing to the imagination. They often fail to realize that the context surrounding the name (the ad, the store sign, the proposal, the brochure copy, etc.) will define what they do, so the name can be free to describe how they do it. In other words, no customer will hear or see the name in a mental vacuum. Yet this is the way we often judge names when “brainstorming”. And it’s why focus groups are such

notoriously bad judges of good names. It’s not the people that are flawed, it’s the process itself. Most of the feedback takes the form of free associations, all in an effort to determine if a name is “good” or “bad.” It goes something like this…

Interviewer: “What do you think of the name Monster?”

Respondent: “Ew! They’re scary and dangerous!”

Interviewer: “What about Amazon?”
Respondent: “Jungle… drowning… snakes… piranhas…”

Interviewer: “Apple?”
Respondent: “A bad apple spoils the whole bunch.”

Interviewer: “Caterpillar?”
Respondent: “Squishy, soft, and squirmy.”

Interviewer to new business owner: “I think we can safely assume these would be bad brand names…”

So if it’s not a matter of free associations, then what determines a good name? Again, it’s that all important element known as “engagement.” Engagement is what causes you to lean forward, ask twice, invite more information and pursue the conversation. A good name should invite a discussion, start a conversation and “engage” the other person’s interest and attention. That’s why Amazon, even though it says nothing about what it does, works better than Books-A-Million. Amazon is open and inviting and Books-A-Million is literal and descriptive. Amazon speaks to the process…flowing, easy, abundant. Books-A-Million speaks to the products… books. And while Amazon leaves room for the company to grow in any number of directions, Books-A-Million leaves the company in a bind. I once heard an ad for a company called Just Brakes. Since they had outgrown this narrow niche, they adopted a new tag line… “We’re more than just brakes.”

Let’s take another example. Linens & Things is needlessly redundant since most people, after seeing a newspaper ad, or walking by the store window, will know the company sells linens and things. It would be better to use the name to capture some key strategic position or advantage, or to evoke a feeling or emotion. Is Linen & Things the best, the fastest, the biggest, the most service oriented, the trendiest? We simply don’t know. They have described but they haven’t evoked. They’ve explained but they haven’t engaged.

The objection I routinely hear is “But with names like these, no one will know what I do!” And that’s when I explain that trust is needed… trust in the power of context to fill in the blanks. That way the name is freed to paint a picture, engage the senses and position the brand to reflect not what you do, but how you do it.

So will any weird word work?

No.

Weird for weird sake will just leave the customer scratching his or her head in bewilderment of moving on in indifference. Bold, engaging names will create the desire to know more, and that’s where you need to be ready to tell the story. The name then becomes a segue to a larger story. It starts with the name and tagline and then continues to the :15 second elevator speech and beyond.

One of our clients we named was TKO Surgical. When asked if that’s a boxing reference, our client gives an emphatic “yes,” explaining that they have a mission to both defend and fight for their clients’ needs. They’ll champion their cause and remain in their corner until the last bell sounds. Their tag line? “Technically Superior.”

So whether a name is based on a metaphor, a key attribute, an acronym, or a positive connotation, the overarching goal is to create a name that engages. Perhaps that’s why Albert Einstein asserted that “Imagination is more important than knowledge.” If given the choice of engaging vs. informing, opt for a name that begs for more. It may seem weird, but the results can be wonderful.

Phillip Davis is president and owner of Tungsten Branding, business naming consultants specializing in brand creation, product naming, tag line development, corporate identity and strategic brand repositioning. Phil’s client list includes PODS, Team Logic IT and Sea Of Diamonds to name a few. His complete client list and company naming philosophy can be viewed at http://PureTungsten.com

Article Source: http://EzineArticles.com/?expert=Phillip_Davis

This morning I had the privilege of being a guest on Lyn Mettler’s show:  Social Media Tips for Entrepreneurs.

She kicked off the call with her review of a newer tool:  Foursquare.  Here’s an excerpt from her blog on the tool:

Could FourSquare be the next social media darling for business? Could Twitter possibly be de-throned? We think so. FourSquare is a location-based application that you run on your smart phone that allows users to “check-in” when they are out and about. Headed to Publix? Check-in. Out with the guys at the neighborhood pub? Check-in. It definitely…read more here:  Get FourSquare and Get Busy.

I have to admit, at first, I wasn’t too keen on publicizing my every movement, as if I had a tracking device on me, but I can see the merit of it in some instances.  Just wondering, all you “foursquare” users, what has been your experience?  Do you like it?  Is it worth it?  Take a poll here.

I’ll weigh in after 10 days of trying it!

When I planned my first event we did NOT even have the internet! I remember that word processing was done on terminals, and the screen was black and the letters were gold. Now, we have flashy word processing that can be done without software via open source platforms like OpenOffice (Sun Microsystems) and cloud computing (Google Docs).

Perhaps you have been in the events industry just as long.

We were just beginning to use fax machines with the roll paper. Only senior executives had cc mail…and mobile phones – OH FORGET IT!

How many of you remember those days? Telling you that – I feel like a dinosaur, but really I’m the Gen X-er. Isn’t it true that as experienced planners we may be of one generation, but we work with and serve quite another?

Take a look, for example, at the tools we now have – my how things have changed.

* Smart phones

* Flipcams

* The NET and it’s blogs and social networks

We now have laptops and all kinds of editing software to makes forms, and capture leads right at the time of sale!

It is precisely this shift in technology that necessitates a change in the thought process of today’s meeting and events professional. Attendees are consistently exposed to technology and will expect an “experience” when they attend events. Here are some tips from experienced strategists: Nate Riggs of Social Business Strategies, Will Burrus of 247Interactive, and Eric Leslie of Be On Scene:

Skyline Exhibits Panel Tips

Here is some of the chatter from the event last week!  Go to live feed.

I’m going to just review what I believe is the future of the web and that’s mobile technology.

If you are reading this post, no doubt you are wondering about measurement, metrics and how to track and measure your activity while social networking.  Here is one spin on it that might be compelling.

ROI – Return on Influence

If you’ve not come across the term already, you might be somewhat surprised by the twist in the tail. Here you were expecting ROI to talk about Return on Investment, and what do you get? Return on Influence? What is that anyways? And why should you care?

Good questions. Let’s take them one by one.

What is Return on Influence?

Well, we have already established elsewhere what social media is. Connecting and sharing is at the heart of social media. So, what happens when you connect and share? Look all around you. People all over the web are talking about the latest gizmos and the latest developments. Millions are tuning in to these conversations. It’s what Google is all about. When you Google a term, search for information and take a decision based on that information, you have just put into action what Return on Influence is. Somebody shares their experiences with you and influences you to take a particular action. If you are convinced, you follow their lead.
When you take this into the world of small and big businesses, the reach of this influence is – to put it simply – overwhelming!

I mean, imagine if you were selling a product and your clients in Japan were unhappy with it, and instead of telling you about it, they were discussing your weaknesses all over the internet. Your sales would be squished and you wouldn’t even know what hit you!

That is why it is worth your while to BE the one who influences the thought process. People are talking about your product. You have two choices. A) Allow them to talk and become a victim of that talk (if they’re talking nice, you have an advantage) or B) Take charge of that conversation and become a part of it.

When you do the latter, you begin to influence others in that conversation. It’s what Blendtec did with their ‘Will it Blend’ campaign.

Will it blend?

The campaign kicked off with a video of the founder of the company blending some interesting stuff. The marketing director at Blendtec, George Wright says, “We put them (videos) on willitblend.com. No body knew willitblend.com and they didn’t know our name on YouTube. So we passed it on to all of our employees, customers and friends and told them to pass it on if they liked it. From the day we did that, literally one week later the videos had five million views.” Phew! Imagine 5 million views.

Now THAT is Return on Influence!

When people like you or your product, they watch or listen, they spread the word – and before you know it, you have more publicity than you could get with a $5 million ad campaign! In one smart move, Blendtec grew from a product no one knew about to a recognized brand. This brand has registered a 700% growth in sales and is now the leading maker of blenders, in the domestic and international markets.

That is Return on Influence.

If you notice, Return on Influence does not make you a million dollars directly because your are mobilizing the masses to speak for you, promote and drive traffic for you.  There are lots of tangible ways to track and monitor that activity and you should invest in them, so are FREE and some are paid.  Here are five tools:

So, you cannot really measure ROI in solid financial terms. But, the return is there, and though soft, it can propel you into the top league in your bracket. Return on Influence is very much real though quite intangible.

You know it’s there, you see it influencing your sales but you cannot put a finger on it. That is why, it’s important to start with strategy so you know clearly what your metrics are, then you’ll be able to measure ROI.  This is still very significant for your business development, and why you simply cannot afford to overlook it.

How can ROI help Small businesses?

Return on Influence is recognition of the fact that consumers and producers can influence each other, and together they can influence an entire community of consumers.

ROI does not subscribe to the “conventional” measurement of success through quantifiable numbers. Instead, it relies on personal interaction to get success from influence. For example the 80/20 rules says that you get 80% of your results from 20% of your effort.  The same is true within your social communities.  You may find that the majority of your traffic is generated by a few loyal followers who are major influencers themselves.

You cannot work on social media with the aim of getting ROI in traditional terms – that may be a factor, but should not be your only driver. The mindset comes first, ROI just happens. It might be positive or negative, but once your initiative is out there, you cannot predict how you are going to influence people or what return you are going to get.

Look at Burger King’s ‘Sacrifice a Friend’ campaign if you want to know what I’m talking about. The campaign was wildly popular, but many people who saw it swear that they had a sour taste in their mouths after this campaign!

So, Return on Influence is a two-way street really. On the one side, it is what you are doing and saying to influence your customer’s perception of your brand. On the other side, it is what you get from:

A)    Allowing your customers to influence you
B)    Allowing yourself to influence them

Important things to keep in mind while you’re using social media so you get positive ROI:
- Don’t fake the relationship, embrace it
- Connecting and sharing come before sales
- Develop your personal brand
- Nurture your identity so others connect with you instantly

Authentic influence happens when you allow others to know, trust and like you. People like and respect you when you create meaningful relationships. After all, Return on Influence is just the real life translation of the adage ‘The more you give, the more you get back’!

Resources:
Return on Influence
Measuring ROI

Related articles by Zemanta

• Visualizing Social Media ROI (socialmediatoday.com)
• How to measure your social media marketing campaign ROI (mediapress.co.za)

ONN - Ohio and Company

Good morning!

So jazzed that we were privileged to be featured on the Ohio News Network with Eve Mueller and Wade Meyer (Inviting Conversations).

The focus of the segment was to highlight what social networking “newbies” could do to ensure success.  Here are a few tips I’d like to add:

Tips for getting started with Social Networking:

1. Start with the end in mind – strategy has to come first.  Maps to success with social networking should fit into your existing marketing plans.
2. Determine how much time, bandwidth and skill you have and what you’ll have to augment with an expert, staff or a retained partner.
3. Research and commit to being social.
4. Listen, listen, and listen some more – you may have a lot to say, but being active and quiet in social networking can tell you a lot about your target audience and your community.

More tips here in this interview with Eve and Wade…

the book…

So Now What Do I Do?  An Entrepreneurs

Book by Author, Tiffany Odutoye

Guide to Getting to the Next Step with Social Media - get a copy today!

Tiffany, this book is easy to read, informative, and concise.  You give great up front reasons for “why” to do it.  You provide great tools.  I’m surprised you packed so much into such a small book! – Patrick Keegan, Biz360

The largest social networking event in Central Ohio!

The Central Ohio Networking Event & Social is a once a year opportunity for area small businesses to meet other entrepreneurs, sales representatives and professionals. The event is a combination business after-hours gathering and trade show. It will feature facilitated networking, raffles and door prizes and appearances from prominent business professionals as well as players from local sports teams.