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	<title>Talk Social Networking &#187; marketing</title>
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	<description>Social Network Strategy, Training and Development</description>
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	<copyright>Copyright &#169; by Tiffany Odutoye and Talk Social Networking, a division of Virtual Partner LLC, 2010.  All rights reserved. </copyright>
	<managingEditor>tiffanyo@talksocialnetworking.com (Tiffany Odutoye | Talk Social Networking, LLC a division of Virtual Partner)</managingEditor>
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	<category>social networking, social media, marketing, branding</category>
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		<title>Talk Social Networking &#187; marketing</title>
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	<itunes:subtitle>Smart-Savvy Entrepreneur&#039;s Podcast</itunes:subtitle>
	<itunes:summary>This weekly podcast for &#34;Smart-Savvy Entrepreneurs&#34; is hosted by &#34;Tiffany Odutoye [Oh-do-toy], known as &#34;Tiffany-O&#34;.

The show features experts and enthusiasts ready to share insights related to social media, marketing, the nuances of running a virtual business in the age of web 2.0 and the most common issues/solutions facing entrepreneurs in the global economy.</itunes:summary>
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	<itunes:author>Tiffany Odutoye | Talk Social Networking, LLC a division of Virtual Partner</itunes:author>
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		<itunes:name>Tiffany Odutoye | Talk Social Networking, LLC a division of Virtual Partner</itunes:name>
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		<title>The social media mindset revealed!</title>
		<link>http://www.talksocialnetworking.com/2010/11/899/</link>
		<comments>http://www.talksocialnetworking.com/2010/11/899/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 01:01:35 +0000</pubDate>
		<dc:creator>TiffanyO.</dc:creator>
				<category><![CDATA[branding]]></category>
		<category><![CDATA[getting to next]]></category>
		<category><![CDATA[marketing trends]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Social Strategy]]></category>
		<category><![CDATA[tips and tricks]]></category>
		<category><![CDATA[Blendtech]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[Dominos]]></category>
		<category><![CDATA[MyStarbucksidea]]></category>
		<category><![CDATA[social media mindset]]></category>

		<guid isPermaLink="false">http://www.talksocialnetworking.com/?p=899</guid>
		<description><![CDATA[The online world was just gatecrashed by Web 2.0 and most of us were yet to make sense of the genie in the bottle. I started playing with social media more when some of my clients wanted more from their online presence.

After several years of working with social media, it’s all falling into place neatly.

Here are some guidelines that I feel each of us needs to follow to become better members of the social media circuit.]]></description>
			<content:encoded><![CDATA[<p>The online world was just gatecrashed by Web 2.0 and most of us were yet to make sense of the genie in the bottle.  I started playing with social media more when some of my clients wanted more from their online presence.</p>
<p><span style="font-size: 13.2px;"> </span><span style="font-size: 13.2px;">After several years of working with social media, it’s all falling into place neatly.</span></p>
<p><span style="font-size: 13.2px;">Here are some guidelines that I feel each of us needs to follow to become better members of the social media circuit.</span></p>
<h2><strong><span class="dropcap1 magenta">1.</span>It’s not marketing – in the traditional sense:</strong></h2>
<p>Social media marketing is something of a misnomer because social media is not marketing, at least not in the traditional sense.</p>
<p>Here&#8217;s a snapshot of the touch-points needed for marketing.  Notice that Social Media is only one element, and is more about the conversation.</p>
<span class="image_styled alignleft"><span class="image_frame" style="width:292px;height:190px"><a class="image_size_medium image_no_link" title="" href="#"><img width="292" height="190" alt=" The social media mindset revealed!" src="http://talksocialnetworking.com/wp-content/themes/striking/includes/timthumb.php?src=http://www.talksocialnetworking.com/wp-content/uploads/2010/11/Handrawn-to-JPEG.jpg&amp;h=190&amp;w=292&amp;zc=1" title="The social media mindset revealed!" /></a></span><img class="image_shadow" width="294" src="http://talksocialnetworking.com/wp-content/themes/striking/images/image_shadow.png" title="The social media mindset revealed!" alt="image shadow The social media mindset revealed!" /></span><p><span style="font-size: 13.2px;">When you hear the word ‘marketing’, there is a tendency to go by the old school rule of pushing the sale. For traditional marketers, the single-minded aim of marketing is to tell the client why they should buy and buy from them alone.</span></p>
<p><span style="font-size: 13.2px;">In social media marketing, the sale comes at the very last – if at all. Relationship building comes first. So, instead of telling your customers, “Buy XYZ from us because …” you will first find out about your customer, your community.  What do they consider of value. Deliver that for FREE.</span></p>
<p><span style="font-size: 13.2px;">See? The sale is nowhere at the top of the agenda. Lose your sales message. Instead, show people you care.</span></p>
<p><span style="font-size: 13.2px;">It is this nugget of truth that many traditional marketers miss when they dive into social media marketing!</span></p>
<p><span style="font-size: 13.2px;"><a href="http://www.mystarbucksblog.com/">MyStarbucksIdea</a> is an excellent example of how social media and marketing can go hand in hand. Ask people what they want. Then, give it to them!</span></p>
<h2><strong><span class="dropcap1 gray">2.</span>It’s who YOU are that matters, not what your product is:</strong></h2>
<p>When it comes to social media, people like to relate to other people, not the brand or the product. They want the HUMAN behind the brand name.  In a world so tightly connected and with so many problems, people need, more than ever to be connected.  So a face, personality, and core values have to be linked to your brand.  In fact, YOU are your brand.</p>
<p><span style="font-size: 13.2px;">Whatever you may be, be yourself. It matters. Use your own pictures, avatar and name when you network. Transparency and authenticity are the two pillars of social media success. Some people might think that an oversimplification or a tad clichéd. But, the truth is, people are attracted to these qualities. If you’re open and honest, if you have something sincere to communicate, people stop and listen. If you fake it, they leave!</span></p>
<p><span style="font-size: 13.2px;">If you want to know EXACTLY what transparency and authenticity mean, check out <a href="http://blogs.sun.com/jonathan/">Jonathan Schwart’s blog</a>. All sorts of comments are allowed, even the inane ones. Could you imagine the CEO of a company actually doing this stuff before social media?</span></p>
<h2><span class="dropcap1 blue">3.</span>Social media democracy at its best:</h2>
<p>The successful social media mindset is characterized by the willingness to share and the desire to learn. Corporate bigwigs have to understand that PEOPLE are the force that powers their profit margins – and they had better connect with their customers on their terms.<span style="font-size: 13.2px;"> We are beginning to see this shift in the on-line market place and believe that in 2011, that level of accessibility and visibility will continue. </span></p>
<p>Social media also brings home the scary thought that your customers now have a lot of power. They may influence each other more than you can influence them! <a href="http://www.youtube.com/watch?v=7l6AJ49xNSQ">Dominos</a> learned this the hard way when their video generated a buzz that gave them indigestion!</p>
<h2><strong><span class="dropcap1 red">4.</span>Give Value, Get Value:</strong></h2>
<p>When people come to your den, they want something of value. They are not there for idle chitchat.  They don&#8217;t really care where you had coffee, or what you ate for lunch, unless it&#8217;s hugely entertaining, OR there is some relevancy in their lives to the story.</p>
<p>Nothing beats great content, whether it’s a blog post, a tweet, an article, a whitepaper, a video snippet or a podcast. If you’re an expert in your niche, give something of value to your customers. Not ALL of it – but some of it. Give them enough information for them to believe it worth their while to come back for more.</p>
<p>The social media mindset requires entrepreneurs to accept the notion that customers are your counterparts in the success formula. <a href="http://www.dell.com" target="_blank">Dell</a> understood this and used this knowledge when they cultivated a huge community of users across platforms with Twitter posts, Facebook and their network of blogs. They regularly interact with their clients, ask them for feedback and let them know of new arrivals. People know that they can go to the <a href="http://en.community.dell.com/dell-blogs/Direct2Dell/b/direct2dell/default.aspx" target="_blank">Dell blog</a> for important information.</p>
<h2><strong><span class="dropcap1 green">5.</span>Don’t bite more than you can chew:</strong></h2>
<p>In traditional marketing, marketers are expected to know and dabble in everything. TV ads, PPC, SEO, mail campaigns and so on. But, social media, on the other hand, is a broad game. You have more tools that you can ever use – Twitter, Facebook, LinkedIn, YouTube, Digg, Delicious, SyumbleUpon, MySpace, Ning… the list is unending. To date, there are over 250 social media sites, and that number is growing quicker that we all can keep up with.  Some are real game changers.</p>
<p>Which ones will you choose? How many CAN you use without going insane?</p>
<p>You don’t have to be on all of these. Identify your business goals and close in on a couple of tools that help you achieve your goals most effectively.</p>
<p>What could your business goals be?</p>
<p>With social media, your aim is to:</p>
<ul>
<li>Build a community</li>
<li>Expand your brand exposure</li>
<li>Attract new prospects</li>
<li>Network with existing/new customers</li>
<li>Unleash viral marketing</li>
<li>Gain and offer valuable content</li>
<li>Knowledge sharing</li>
<li>Achieving one-on-one relationship to ensure retention and long term value</li>
</ul>
<p>So, Dell may use blogs, micrblogs and social networks but <a href="http://www.blendtec.com/">Blendtec</a> achieved enough buzz using just one tool &#8211; <a href="http://www.willitblend.com/">YouTube</a>.</p>
<p>Social media marketing is NOT the same as direct marketing. Understand that.</p>
<p>So, if you fill your blogs with sales pitches and believe that you are networking, you’ve got another think coming!</p>
<p>Social media sells by inviting a high level of user engagement. Its main aim is not to push the sale, but to prepare the ground work for people to meet, connect, trust and do business.  We call this the Know-Like-Trust factor, and is a requirement for any long-term relationship.  Isn&#8217;t it true, that one time sales are great, but repeat customers or strong referral sources are better?</p>
<p>That is why social media is a mindset, not just a toolset. This is also the reason why marketing specialists have to learn the rules of this game before they can market effectively.  It&#8217;s great to see organizations like AMA launching webcasts, face-to-face workshops to retrain traditional marketers to help them become more, well, social.</p>
<p>Integrate your social media tactics into a game plan. Deploy it. Sit back and connect.</p>
<p>Enjoy the ride, and get ahead of the curve!</p>
<div class="framed_box rounded" style="width:325px;">
<div class="framed_box_content" style="background-color:#f2f1ef;color:#000000"> Resource Box:</p>
<ul>
<li><a href="http://www.internetnews.com/webcontent/article.php/3790161/What%20Keeps%20Twitter%20Chirping%20Along.htm">Dell’s success with social media</a></li>
<li><a href="http://www.internetnews.com/webcontent/article.php/3790161/What%20Keeps%20Twitter%20Chirping%20Along.htm"></a><a href="http://www.squidoo.com/10KFacebookGiveaway">Social media success</a></li>
<li><a href="http://www.squidoo.com/10KFacebookGiveaway"></a><a href="http://www.ventureblog.com/">The meaning of social media</a></li>
</ul>
</div>
</div>
<p style='text-align:left'>&copy; 2010, <a href='http://www.talksocialnetworking.com'>TiffanyO.</a>. All rights reserved. </p>
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		<title>Market Your Nonprofit&#8217;s Anniversary to Improve ROI</title>
		<link>http://www.talksocialnetworking.com/2010/07/market-your-nonprofits-anniversary-to-improve-roi/</link>
		<comments>http://www.talksocialnetworking.com/2010/07/market-your-nonprofits-anniversary-to-improve-roi/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 12:55:35 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[Guest Blogger]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Social ROI]]></category>

		<guid isPermaLink="false">http://www.talksocialnetworking.com/?p=681</guid>
		<description><![CDATA[In today's challenging environment, your nonprofit's anniversary presents an opportunity to strengthen your brand and improve ROI, while also unifying your stakeholders and reestablishing your relevance for the future.  Ironically, the current environment couldn't present a strong marketing opportunity.]]></description>
			<content:encoded><![CDATA[<p><strong><span style="text-decoration: underline;">Opportunities in a Challenging Environment</span></strong><br />
The economy, unemployment and overall consumer and corporate confidence have clearly been damaging to the nonprofit industry. A new study by Giving USA Foundation shows that charitable giving fell last year by the largest percentage in five decades.</p>
<p>While individuals and institutions gave nearly $308 billion in pledges during 2008 &#8211; a healthy commitment by any standard &#8211; it nonetheless represents a decline of over $6 billion from 2007, or 5.7% on an inflation adjusted basis. While the real decline started in the Fall of 2008, this year isn&#8217;t shaping up to be much better. What can a nonprofit do to begin turning this around?</p>
<p><strong><span style="text-decoration: underline;">The Importance of Branding</span></strong><br />
Some nonprofits have understood the importance of branding their organizations, but most give it only &#8220;lip service&#8221; while continuing to put pressure on their fundraisers to produce even more. Now, an important new study from Cone, LLC and Intangible Business quantifies the leverage that a stronger brand could provide.</p>
<p>The study ranks the top 100 U.S. nonprofit brands among organizations providing social, environmental and animal related services. Historically, while many surveys have analyzed the financial side of nonprofits and many have looked at image and awareness data, this new study puts both sets of information together and presents a Power Brand Rank. Comparing a brand&#8217;s &#8220;revenue rank&#8221; with its &#8220;image rank&#8221; points to a number of marketing implications:</p>
<ul>
<li>A high &#8220;revenue rank&#8221; coupled with a low &#8220;image rank&#8221; suggests the potential financial growth if the image rankings were strengthened;</li>
<li>Similarly, leveraging a strong brand image asset should lead to incremental financial rewards.</li>
</ul>
<p>The question then becomes, what&#8217;s the best approach for a nonprofit to take to build brand awareness and image. (It should be noted that while this study did not include universities, civic or cultural institutions, there is no reason to believe the conclusions regarding the importance of branding would differ for these organizations.)</p>
<p><strong><span style="text-decoration: underline;">Nonprofit Anniversary Marketing</span></strong><br />
The anniversary of your nonprofit&#8217;s founding is an ideal opportunity to galvanize your employees, board members, donors, foundations, government and corporate sponsors, and to re-kindle their commitment to the relevance, importance and needs of the organization.</p>
<p>This is a unique opportunity, with the potential for a yearlong marketing program that, done properly, sets the stage for your fundraisers, strengthens your longer term brand image and improves the organization&#8217;s ROI.</p>
<p>For-profit organizations, both large and small, have long recognized the importance of company anniversary marketing because it isn&#8217;t just the latest advertising, public relations, direct mail, internet or event program. Rather, it is a unique chance for an organization to link the strength of its past to its plans for the future. For nonprofit organizations this story can be especially important among new members, volunteers and donors.</p>
<p>And, importantly, anniversaries do not need to be celebrated in multiples of 25 years. Your 33rd can be as powerful as your 75th.</p>
<p>Planning for an anniversary marketing program should begin well in advance of the anniversary year. As you begin to develop your strategic plans and budgets, you also should audit your resources and perhaps conduct research to determine what your stakeholders really think. This research also can provide a benchmark against which to measure your progress and ROI at the conclusion of your program.</p>
<p>A theme and logo are essential. You should also consider a historical book, or CD, newsletters, direct mail, multiple events and the internet to communicate your story. Advertising and public relations may also play a part. All of these tactics require coordination and integration with your overall strategy, mission and vision statements.</p>
<p>Further, you should consider hiring an outside consulting group. Not only will they bring &#8220;fresh eyes&#8221; to your situation, but they will have the experience and ability to coordinate all of the facets of your program, something that your staff or volunteers may not have the time or expertise to do.</p>
<p>Today&#8217;s marketplace is uncertain, distrustful and, frankly, afraid of the future. When you celebrate your historical success, and position yourself for a vibrant future, you reassure people about your staying power and relevance. Ironically, the current environment couldn&#8217;t present a stronger marketing opportunity.</p>
<p><a href="http://www.talksocialnetworking.com/wp-content/uploads/2010/07/bar45.gif"><img class="alignleft size-medium wp-image-758" title="bar45" src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/bar45-300x2.gif" alt="bar45 300x2 Market Your Nonprofits Anniversary to Improve ROI" width="300" height="2" /></a></p>
<h2>GUEST BLOGGER</h2>
<p>Gary Kullberg has served on five nonprofit Executive Boards, two as President and one as Vice Chair. He is the CEO of the Kullberg Consulting Group (KCG), founded in 1994, a strategic alliance of sixty entrepreneurially driven marketing and marketing communications companies whose service, <a href="http://www.MarketingMilestone.com" target="_new">http://www.MarketingMilestone.com</a>, provides both effective strategy and execution to organizations and brands celebrating their milestones.  KCG brings together the combined experiences of its members, who have worked with over 585 organizations, profit and nonprofit, in 21 major industry groups.</p>
<p>Author: <a href="http://EzineArticles.com/?expert=Gary_Kullberg">Gary Kullberg</a><br />
Article Source: <a href="http://ezinearticles.com/?Market-Your-Nonprofits-Anniversary-to-Improve-ROI&amp;id=2680800">EzineArticles.com</a><br />
Provided by: <a href="http://instantpot.com/">Programmable Multi-cooker</a></p>
<p style='text-align:left'>&copy; 2010, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
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		<title>Walking a tightrope to getting your Facebook account disabled</title>
		<link>http://www.talksocialnetworking.com/2010/07/walking-a-tightrope-to-getting-your-facebook-account-disabled/</link>
		<comments>http://www.talksocialnetworking.com/2010/07/walking-a-tightrope-to-getting-your-facebook-account-disabled/#comments</comments>
		<pubDate>Sat, 03 Jul 2010 03:43:35 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[facebook]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[tips and tricks]]></category>

		<guid isPermaLink="false">http://www.talksocialnetworking.com/?p=715</guid>
		<description><![CDATA[So, you tell me:  Can a person have their Facebook account disabled for promoting and marketing their brands, products and services? ]]></description>
			<content:encoded><![CDATA[<div class="zemanta-img" style="margin: 1em; display: block;">
<div class="wp-caption alignleft" style="width: 250px"><a href="http://www.flickr.com/photos/28346068@N00/3294992733"><img title="Deactivating my Facebook Account" src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/3294992733_3e00e42d13_m.jpg" alt="3294992733 3e00e42d13 m Walking a tightrope to getting your Facebook account disabled" width="240" height="129" /></a>
<p class="wp-caption-text">Image by mark_am_kramer via Flickr</p>
</div>
</div>
<p><strong>So, you tell me:  Can a person have their <a class="zem_slink" title="Facebook" rel="homepage" href="http://facebook.com">Facebook</a> account disabled for promoting and marketing their brands, products and servic</strong><strong>es? </strong></p>
<p>SCENARIO 1.</p>
<p>Just the other day, as the anchor for <a href="http://www.socialmediatelevision.com" target="_blank"><span class="zem_slink">Social Media</span> Television</a>, I had the distinct pleasure interviewing a guest who described what he did to have his Facebook account disabled (unknowingly).  He&#8217;d created a business page, but because of SEC rules, and his profession, he had to take it down.  So, he began engaging his community and &#8220;promoting&#8221; his products and services on his personal profile.  To his horror, one day, Facebook sent him a nice little note that said:  &#8221;Your account has been disabled&#8221;!</p>
<p>SCENARIO 2.</p>
<p>Today, I received an exciting note, that a community member had reached 5,000 &#8220;friends&#8221; on his personal profile and Facebook said, in other words, &#8220;time to get a Fan Page&#8221; (i.e. Business Page).  He was shocked at the limitation.   Here&#8217;s my reply, and I&#8217;m curious what you would add to this:</p>
<blockquote><p><a href="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/quot_serif_3-1_green_l.gif"><img class="alignleft size-full wp-image-717" title="quot_serif_3-1_green_l" src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/quot_serif_3-1_green_l.gif" alt="quot serif 3 1 green l Walking a tightrope to getting your Facebook account disabled" width="68" height="55" /></a>Dear X,</p>
<p>First, Congratulations on reaching this milestone with the equity of your brand!</p>
<p>Can I respond / weigh in?  Just a few thoughts, which I know you &#8220;already know&#8221; <img src='http://talksocialnetworking.com/wp-includes/images/smilies/icon_smile.gif' alt="icon smile Walking a tightrope to getting your Facebook account disabled" class='wp-smiley' title="Walking a tightrope to getting your Facebook account disabled" /> &#8230;</p>
<p>You make sense, but think about it:</p>
<p>If your personal profile has nothing to do with your business or profession, then a Business Page (i.e. Fan Page) is the most appropriate.</p>
<p>What I&#8217;ve observed is that we start building a personal brand/and or our services or products, and sometimes, we&#8217;re promoting them on the personal profile (and thus a violation of the <a href="http://www.facebook.com/home.php?#!/terms.php?ref=pf" target="_blank"><span class="zem_slink">terms of service</span></a>) and that really isn&#8217;t the purpose of FB personal profile.  It&#8217;s intended to be, well, personal.</p>
<p>You can determine what you&#8217;re promoting by looking at your profile picture.  If it&#8217;s a logo, or image and NOT your personal picture, then, you may be tight-walking the &#8220;promotion&#8221; violation, and risk having your account disabled by Facebook.</p>
<p>If you aren&#8217;t doing anything to build your business or brand, and you reach 5,000 &#8220;friends&#8221;, then I say, you really need to have a &#8220;celebrity&#8221; page on the the Business side (you know you have a choice when you create your page to be a local business, product/service,  &#8220;celebrity&#8221;, or public figure, etc.).</p>
<p>At any rate, the content that you publish on your Fan Page will push through to your wall, so your entire community will have visibility.</p>
<p>Just my two cents, unsolicited, but given out of sincerity.</p>
<p>Have a great evening and congratulations again on your &#8220;stardom&#8221; success!!</p>
<p>Tiffany Odutoye<a href="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/quot_serif_3-2_green_r.gif"><img class="size-full wp-image-718 alignright" title="quot_serif_3-2_green_r" src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/quot_serif_3-2_green_r.gif" alt="quot serif 3 2 green r Walking a tightrope to getting your Facebook account disabled" width="69" height="56" /></a>, Social Brand Equity Coach</p></blockquote>
<p>SCENARIO 3.</p>
<p>My client was sharing their progress to date and had great engagement on their business page.  However, they shared with me the personal profile, which was:</p>
<p>1) In a business name</p>
<p>Violation:  Your personal page must be a &#8220;real&#8221; first and last name.  A business entity should have a presence on the Business Pages.</p>
<p><a href="http://www.talksocialnetworking.com/wp-content/uploads/2010/07/tos2.png"></a><a href="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/tos21.png"><img class="aligncenter size-full wp-image-721" title="tos2" src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/tos21.png" alt="tos21 Walking a tightrope to getting your Facebook account disabled" width="665" height="95" /></a></p>
<p>2) Highlighting ONLY a business in the &#8220;info box&#8221; and promoting their products and services</p>
<p>Violation:  Well, this is walking that tightrope again.  I cannot be dogmatic.  However, here is where people come to learn about &#8220;you&#8221;, not necessarily your business.  If you want to have your business in the URL section, great, but lets stop promoting what we do, and focus more on &#8220;who&#8221; we are.</p>
<p style="text-align: center;"><a href="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/tos3.png"><img class="aligncenter size-full wp-image-722" title="tos3" src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/tos3.png" alt="tos3 Walking a tightrope to getting your Facebook account disabled" width="672" height="28" /></a></p>
<p>We reviewed the Facebook terms of service, they decided to make some changes.</p>
<p>What about you?  What do you think?  Is this approach too strong? Should Facebook ease up and &#8220;allow&#8221; personal profiles to be whatever we want?  Should they force you to have a business page?  Should they open the limits to the number of &#8220;friends&#8221; you can have on your personal profile? Since they&#8217;ve reached 400M+ users and would not be able to manage enforcement, should we take a chance and promote, promote, promote?</p>
<p>Pick an area and let&#8217;s hear from you!</p>
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<p style='text-align:left'>&copy; 2010, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
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		<title>Why Weird Words Make Great Brand Names</title>
		<link>http://www.talksocialnetworking.com/2010/04/why-weird-words-make-great-brand-names/</link>
		<comments>http://www.talksocialnetworking.com/2010/04/why-weird-words-make-great-brand-names/#comments</comments>
		<pubDate>Sun, 25 Apr 2010 13:40:41 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[branding]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Guest Blogger]]></category>
		<category><![CDATA[columbus startup weekend]]></category>
		<category><![CDATA[naming your business]]></category>
		<category><![CDATA[phillip davis]]></category>
		<category><![CDATA[Tiffany Odutoye]]></category>

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		<description><![CDATA[When creating a truly great company name, the number one consideration should be the level of "engagement."
]]></description>
			<content:encoded><![CDATA[<p>This morning is day three of  <a href="http://columbus.startupweekend.org/" target="_blank">Start-Up Weekend 2010</a> and I&#8217;m uber excited that my idea for a new tech company got selected.  We&#8217;ve been locked in a room since Friday, with necessary breaks for food, sleep, etc.  Today, we&#8217;ve got to brand our project.  In searching through the corners of my mind for a compelling brand, I took a quick look on the web and found the article below that I wanted to share:  <em>Why Weird Words Make Great Brand Names</em>, by Phillip Davis.</p>
<p>In the interim, we&#8217;ll do a brainstorming activity today and hopefully leave the room with a great name!</p>
<p>Here&#8217;s that article I mentioned:</p>
<blockquote><p>When creating a truly great company name, the number one consideration should be the level of &#8220;engagement.&#8221;</p>
<p>&#8220;Engagement?&#8221; you ask incredulously.</p>
<p>Yes&#8230; engagement.<br />
While there are all sorts of naming strategies&#8230; metaphors, acronyms, coined/invented, key attributes, positive connotations, etc., the one common denominator that separates the mediocre from the memorable, is the degree to which the name engages the mind of the consumer. Most new business owners opt for company names that inform and describe, leaving nothing to the imagination. They often fail to realize that the context surrounding the name (the ad, the store sign, the proposal, the brochure copy, etc.) will define what they do, so the name can be free to describe how they do it. In other words, no customer will hear or see the name in a mental vacuum. Yet this is the way we often judge names when &#8220;brainstorming&#8221;. And it&#8217;s why focus groups are such</p>
<p>notoriously bad judges of good names. It&#8217;s not the people that are flawed, it&#8217;s the process itself. Most of the feedback takes the form of free associations, all in an effort to determine if a name is &#8220;good&#8221; or &#8220;bad.&#8221; It goes something like this&#8230;</p>
<p>Interviewer: &#8220;What do you think of the name Monster?&#8221;</p>
<p>Respondent: &#8220;Ew! They&#8217;re scary and dangerous!&#8221;</p>
<p>Interviewer: &#8220;What about Amazon?&#8221;<br />
Respondent: &#8220;Jungle&#8230; drowning&#8230; snakes&#8230; piranhas&#8230;&#8221;</p>
<p>Interviewer: &#8220;Apple?&#8221;<br />
Respondent: &#8220;A bad apple spoils the whole bunch.&#8221;</p>
<p>Interviewer: &#8220;Caterpillar?&#8221;<br />
Respondent: &#8220;Squishy, soft, and squirmy.&#8221;</p>
<p>Interviewer to new business owner: &#8220;I think we can safely assume these would be bad brand names&#8230;&#8221;</p>
<p>So if it&#8217;s not a matter of free associations, then what determines a good name? Again, it&#8217;s that all important element known as &#8220;engagement.&#8221; Engagement is what causes you to lean forward, ask twice, invite more information and pursue the conversation. A good name should invite a discussion, start a conversation and &#8220;engage&#8221; the other person&#8217;s interest and attention. That&#8217;s why Amazon, even though it says nothing about what it does, works better than Books-A-Million. Amazon is open and inviting and Books-A-Million is literal and descriptive. Amazon speaks to the process&#8230;flowing, easy, abundant. Books-A-Million speaks to the products&#8230; books. And while Amazon leaves room for the company to grow in any number of directions, Books-A-Million leaves the company in a bind. I once heard an ad for a company called Just Brakes. Since they had outgrown this narrow niche, they adopted a new tag line&#8230; &#8220;We&#8217;re more than just brakes.&#8221;</p>
<p><span id="more-684"></span>Let&#8217;s take another example. Linens &amp; Things is needlessly redundant since most people, after seeing a newspaper ad, or walking by the store window, will know the company sells linens and things. It would be better to use the name to capture some key strategic position or advantage, or to evoke a feeling or emotion. Is Linen &amp; Things the best, the fastest, the biggest, the most service oriented, the trendiest? We simply don&#8217;t know. They have described but they haven&#8217;t evoked. They&#8217;ve explained but they haven&#8217;t engaged.</p>
<p>The objection I routinely hear is &#8220;But with names like these, no one will know what I do!&#8221; And that&#8217;s when I explain that trust is needed&#8230; trust in the power of context to fill in the blanks. That way the name is freed to paint a picture, engage the senses and position the brand to reflect not what you do, but how you do it.</p>
<p>So will any weird word work?</p>
<p>No.</p>
<p>Weird for weird sake will just leave the customer scratching his or her head in bewilderment of moving on in indifference. Bold, engaging names will create the desire to know more, and that&#8217;s where you need to be ready to tell the story. The name then becomes a segue to a larger story. It starts with the name and tagline and then continues to the :15 second elevator speech and beyond.</p>
<p>One of our clients we named was TKO Surgical. When asked if that&#8217;s a boxing reference, our client gives an emphatic &#8220;yes,&#8221; explaining that they have a mission to both defend and fight for their clients&#8217; needs. They&#8217;ll champion their cause and remain in their corner until the last bell sounds. Their tag line? &#8220;Technically Superior.&#8221;</p>
<p>So whether a name is based on a metaphor, a key attribute, an acronym, or a positive connotation, the overarching goal is to create a name that engages. Perhaps that&#8217;s why Albert Einstein asserted that &#8220;Imagination is more important than knowledge.&#8221; If given the choice of engaging vs. informing, opt for a name that begs for more. It may seem weird, but the results can be wonderful.</p>
<p><img class="alignleft" style="border: 1px solid black; margin-left: 3px; margin-right: 3px;" title="Phillip Davis" src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/Phillip-Davis_10008.jpg" alt="Phillip Davis 10008 Why Weird Words Make Great Brand Names" width="111" height="140" />Phillip Davis is president and owner of Tungsten Branding, business naming consultants specializing in brand creation, product naming, tag line development, corporate identity and strategic brand repositioning. Phil&#8217;s client list includes PODS, Team Logic IT and Sea Of Diamonds to name a few. His complete client list and company naming philosophy can be viewed at http://PureTungsten.com</p>
<p>Article Source: http://EzineArticles.com/?expert=Phillip_Davis</p></blockquote>
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]]&gt;</script></span></p>
<p style='text-align:left'>&copy; 2010, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
<div class="shr-publisher-684"></div>
]]></content:encoded>
			<wfw:commentRss>http://www.talksocialnetworking.com/2010/04/why-weird-words-make-great-brand-names/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ROI = Rely On Instincts</title>
		<link>http://www.talksocialnetworking.com/2010/03/roi-rely-on-instincts/</link>
		<comments>http://www.talksocialnetworking.com/2010/03/roi-rely-on-instincts/#comments</comments>
		<pubDate>Tue, 16 Mar 2010 15:46:16 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[Guest Blogger]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[ROI]]></category>

		<guid isPermaLink="false">http://www.talksocialnetworking.com/?p=651</guid>
		<description><![CDATA[Marketing, sales, business development, advertising, networking, PR, social media and branding cannot always be put into a box and examined on a spreadsheet. To pretend you can always know the "return on investment" in advance is to fool yourself and fool a left-brain decision maker. Your instincts matter too.]]></description>
			<content:encoded><![CDATA[<p>Several years ago some marketing consultants got smart and realized that CFO&#8217;s and other finance centric professionals live in a world that is focused on ROI (Return on Investment) and want to run spreadsheets that show the outcomes of dollars spent before committing to the expenditures. Since the money people make many decisions, these consultants and other &#8220;gurus&#8221; created programs that spoke the language of the finance department and created &#8220;ROI&#8221; algorithms to sell their services to these decision makers.</p>
<p>By speaking their language they were able to appear more intelligent (key word: appear) and win the business. Left-brainers everywhere rejoiced, as now these disciplines were under their control.</p>
<p>For too long marketing, business development, networking, direct mail, advertising, branding, PR (and more recently social media) were viewed by the left brain professionals as &#8220;the Black Arts&#8221;. They admitted that these were necessary, but since they were more creative and not always predictable, that they were some how less important to the success of a company than the more predictable departments on the org chart.</p>
<p>However, while this trend toward analyzing &#8220;return on investment&#8221; on everything makes people feel good &#8212; it has paralyzed many companies.</p>
<p>During a job interview years ago I told a CFO that sometimes to find success in marketing you have to try a variety of tactics. I used the old saying &#8220;throw some spaghetti against the wall and see what sticks!&#8221; The CFO responded that if a marketing campaign could not prove out results in advance, then his company would not do it. &#8220;No spaghetti could hit the floor!&#8221; The company hired a &#8220;ROI&#8221; oriented marketing manager (they did not hire me) and the company had minimal success in growing its image. The person they hired lasted 14 months on the job before the company changed direction, yet again.</p>
<p>While you do not want to waste dollars in promoting the image of your company, if you think there is a magic formula that will guarantee success, you will spend your life over thinking every opportunity and you will miss out on the allusive successes you seek. There is a difference between throwing money around and having an instinctive feeling on how to have an impact on your company&#8217;s positioning in the marketplace.</p>
<p>Instead of spending hours looking at the return on every investment on a spreadsheet, you should redefine the definition of ROI in regards to marketing.</p>
<p>ROI = Rely On Instincts.</p>
<p>Raising the visibility and brand of your company is not as easy as building a new website, joining Twitter, or sponsoring an industry conference. You need to fine tune your instincts or hire someone who knows the landscape of how all the &#8220;black arts&#8221; actually work together.</p>
<p><span id="more-651"></span>Take social media for an example: The term is getting a lot of attention in business circles, but it is not magic. Just like advertising, PR, networking, marketing, or branding alone will not make you rich&#8230;. social media is just another tool (although a trendy tool as this is being written). There are many &#8220;experts&#8221; advising companies on ROI in this medium, but I have seen few who can deliver the goods they present in a brochure. The real success here comes from hands on involvement of the company&#8217;s executives. You can&#8217;t outsource authenticity.</p>
<p>In a vacuum none of these marketing related disciplines will rocket your success toward the sky. But when strategically used together, they will have the long lasting power to help bring in new business.</p>
<p>If your instincts are rusty on these right-brain activities, then you need to do a little work and experimentation. You can learn to understand how to help promote the image of your firm by paying attention to the world around you. A good lawyer does not stop studying new laws and statutes that come into play and just rely on what they learned in school. They keep fine tuning their practice. (Note that it is called a &#8220;practice&#8221;, which means they never master it&#8230; but keep working on the whole process!). Likewise an accountant will not rely on tax law from 1989 to prepare their client&#8217;s return this year (at least you would hope not!).</p>
<p>Embrace the marketing world for the power it has to help your company, rather than try to cram it into a pre-structured spreadsheet. If the world worked that way then you would not be frustrated by lack of marketing success&#8230; and your competitors could buy the same structured program as you, and thus make you both a commodity, anyway!!! (Feeling like your product or service is becoming a commodity? Hmmmm, maybe there is a connection to the lack of creativity in your efforts!!!)</p>
<p>I expect this post will not be well accepted by those who want the world to be viewed in black and white&#8230; and by those who use fancy words and spreadsheets to win the business from left brain decision makers. But I am not attacking, as much as I am asking people to love the gray area for the possibilities for growth that are living there.</p>
<p>Thom Singer is a professional business speaker and the author of four books on the power of business relationships and networking. More information is available at <a href="http://www.thomsinger.com" target="_new">http://www.thomsinger.com</a></p>
<p>Author: <a href="http://EzineArticles.com/?expert=Thom_Singer">Thom Singer</a><br />
Article Source: <a href="http://ezinearticles.com/?ROI-=-Rely-On-Instincts&amp;id=3270353">EzineArticles.com</a><br />
Provided by: <a href="http://hippestphone.com/">Mobile device news</a></p>
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<p style='text-align:left'>&copy; 2010, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
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		<title>How meeting and event professionals benefit from social media and technology</title>
		<link>http://www.talksocialnetworking.com/2010/03/how-meeting-and-event-professionals-benefit-from-social-media-and-technology/</link>
		<comments>http://www.talksocialnetworking.com/2010/03/how-meeting-and-event-professionals-benefit-from-social-media-and-technology/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 16:31:58 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[marketing]]></category>
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		<description><![CDATA[Image via Wikipedia When I planned my first event we did NOT even have the internet! I remember that word processing was done on terminals, and the screen was black and the letters were gold. Now, we have flashy word processing that can be done without software via open source platforms like OpenOffice (Sun Microsystems) ...]]></description>
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<dl class="wp-caption alignright" style="width: 310px;">
<dt class="wp-caption-dt"><a href="http://commons.wikipedia.org/wiki/Image:Cloud_computing.svg"><img title="Diagram showing overview of cloud computing in..." src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/300px-Cloud_computing.svg_.png" alt="300px Cloud computing.svg  How meeting and event professionals benefit from social media and technology" width="300" height="208" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image via <a href="http://commons.wikipedia.org/wiki/Image:Cloud_computing.svg">Wikipedia</a></dd>
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<p>When I planned my first event we did NOT even have the internet!  I remember that word processing was done on terminals, and the screen was black and the letters were gold.  Now, we have flashy word processing that can be done without software via open source platforms like <a class="zem_slink" title="OpenOffice.org" rel="homepage" href="http://www.openoffice.org/">OpenOffice</a> (<a class="zem_slink" title="Sun Microsystems" rel="homepage" href="http://www.sun.com/">Sun Microsystems</a>) and <a class="zem_slink" title="Cloud Computing" rel="wikinvest" href="http://www.wikinvest.com/concept/Cloud_Computing">cloud computing</a> (<a class="zem_slink" title="Google Docs" rel="homepage" href="http://docs.google.com">Google Docs</a>).</p>
<p>Perhaps you have been in the events industry just as long.</p>
<p>We were just beginning to use fax machines with the roll paper.  Only senior executives had cc mail&#8230;and mobile phones – OH FORGET IT!</p>
<p>How many of you remember those days?  Telling you that – I feel like a dinosaur, but really I’m the Gen X-er.  Isn’t it true that as experienced planners we may be of one generation, but we work with and serve quite another?</p>
<p>Take a look, for example, at the tools we now have – my how things have changed.</p>
<p>* Smart phones</p>
<p>* Flipcams</p>
<p>* The NET and it’s blogs and social networks</p>
<p>We now have laptops and all kinds of editing software to makes forms, and capture leads right at the time of sale!</p>
<p>It is precisely this <span style="color: #ff6600;">shift in technology that necessitates a change in the thought process of today&#8217;s meeting and events professional</span>.  Attendees are consistently exposed to technology and will expect an &#8220;experience&#8221; when they attend events.  Here are some tips from experienced strategists: <a href="http://twitter.com/nateriggs" target="_blank"> Nate Riggs of Social Business Strategies</a>, <a href="http://twitter.com/247interactive" target="_blank">Will Burrus of 247Interactive</a>, and <a href="http://www.twitter.com/beonscene" target="_blank">Eric Leslie of Be On Scene</a>:</p>
<h2>Skyline Exhibits Panel Tips</h2>
<div class="entry">
<h2>Will Burrus | <a href="http://www.247interactive.com" target="_blank">24/7 Interactive</a></h2>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="295" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/iHHiIcJ9FVo&amp;hl=en_US&amp;fs=1&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="295" src="http://www.youtube.com/v/iHHiIcJ9FVo&amp;hl=en_US&amp;fs=1&amp;rel=0" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<h2>Tiffany Odutoye | <a href="http://www.virtualpartner.biz" target="_blank">Virtual Partner</a></h2>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="295" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/__sHgG8vk8Q&amp;hl=en_US&amp;fs=1&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="295" src="http://www.youtube.com/v/__sHgG8vk8Q&amp;hl=en_US&amp;fs=1&amp;rel=0" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<h2>Nate Riggs | <a href="http://www.nateriggs.com" target="_blank">Social Business Strategies</a></h2>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="295" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/Z-1WA0PwbFY&amp;hl=en_US&amp;fs=1&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="295" src="http://www.youtube.com/v/Z-1WA0PwbFY&amp;hl=en_US&amp;fs=1&amp;rel=0" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<h2>Eric Leslie | <a href="http://www.beonscene.com" target="_blank">On Scene Productions</a></h2>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="295" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/VQj05ro6gMQ&amp;hl=en_US&amp;fs=1&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="295" src="http://www.youtube.com/v/VQj05ro6gMQ&amp;hl=en_US&amp;fs=1&amp;rel=0" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p><img class="alignnone size-full wp-image-311" title="Skyline Social Media &amp; Trade Show Marketing" src="http://www.talksocialnetworking.com/wp-content/uploads/2010/03/skylineweb.jpg" alt="skylineweb How meeting and event professionals benefit from social media and technology" width="480" height="349" /></p>
</div>
<p>Here is some of the chatter from the event last week!  <a href="http://embed.scribblelive.com/1/3/0/1/2/">Go to live feed.</a></p>
<p>I’m going to just review what I believe is the future of the web and that’s mobile technology.</p>
<div id="__ss_3398682" style="width: 425px;"><strong><a title="Virtual Partner, Tiffany Odutoye Discusses Mobile Technology in the Meeting and Events World" href="http://www.slideshare.net/virtualpartner/virtual-partner-tiffany-odutoye-discusses-mobile-technology-in-the-meeting-and-events-world">Virtual Partner, Tiffany Odutoye Discusses Mobile Technology in the Meeting and Events World</a></strong><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=finalskyline-ppt-100311102155-phpapp02&amp;stripped_title=virtual-partner-tiffany-odutoye-discusses-mobile-technology-in-the-meeting-and-events-world" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=finalskyline-ppt-100311102155-phpapp02&amp;stripped_title=virtual-partner-tiffany-odutoye-discusses-mobile-technology-in-the-meeting-and-events-world" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<div style="padding: 5px 0 12px;">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/virtualpartner">Tiffany Odutoye</a>.</div>
<div style="padding: 5px 0 12px;">More event tips &#8211; visit the <a href="http://www.skylinetradeshowtips.com/" target="_blank">Skyline Events Blog</a>.</div>
</div>
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<p style='text-align:left'>&copy; 2010, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
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		<title>Book Summary: Secrets of Word Of Mouth Marketing</title>
		<link>http://www.talksocialnetworking.com/2009/09/book-summary-secrets-of-word-of-mouth-marketing/</link>
		<comments>http://www.talksocialnetworking.com/2009/09/book-summary-secrets-of-word-of-mouth-marketing/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 14:22:47 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://www.talksocialnetworking.com/?p=304</guid>
		<description><![CDATA[This article is based on the following book: The Secrets of Word-of-Mouth Marketing "How to trigger exponential sales through runaway word  of mouth" George Silverman, Amacom 2001 ISBN 0-8144-7072-6 272 pages]]></description>
			<content:encoded><![CDATA[<h2><a href="http://www.amazon.com/Secrets-Word-Mouth-Marketing-Exponential/dp/0814470726/ref=ntt_at_ep_dpt_1"><img class="size-full wp-image-320 alignleft" style="margin-top: 2px; margin-bottom: 2px;" title="secrettowordofmouthmarketing" src="http://www.talksocialnetworking.com/wp-content/uploads/2009/09/secrettowordofmouthmarketing.jpg" alt="secrettowordofmouthmarketing Book Summary: Secrets of Word Of Mouth Marketing" width="73" height="110" /></a>Spread the word about your hot new product or company!</h2>
<p>Word-of-mouth marketing is the most powerful and persuasive weapon you can use, and it wont cost you anything! Based on George Silvermans years of consulting with successful word-of-mouth campaigns of his own clients, here is one of the first resources on how to harness the often underestimated power of word-of-mouth, and be heard above<br />
the media noise.</p>
<ol>
<li>Word-of-mouth is actually the center of the marketing universe.</li>
<li>Just as it is untrue that the sun revolves around the earth, marketing does not really revolve around advertising, selling, and promotions. Much of marketing actually centers around illusion-creation.</li>
<li>Word-of-mouth offers an authenticity to it because the source is normally independent of the company, he or she is offering his or her own candid opinion and therefore, the marketing appears credible.</li>
<li>Advertising is the renting of a medium to send out a carefully crafted message to a specific audience. Everything is paid for, whereas word-of-mouth is a more effective tool; and best of all, it is absolutely free.</li>
<li>Word-of-mouth can take on a life of its own. There are no limits to how far-reaching it can be. Just study how fast a good joke on the e-mail circulates.</li>
<li>Studies have shown that a satisfied customer will tell an average of three people about a product or service she likes, and eleven people about a product or service with   which she had a negative experience.</li>
<li>Because this is the age of the Internet, e-mail, websites, chat rooms, and video teleconferencing, word-of-mouth is    even more important to businesses today than ever before.</li>
<li>The most important way by which sales can increase is by    increasing the speed with which decisions are made. Decision    speed is the time it takes for your customer to go from initial awareness to enthusiastic use and recommendation of    your product or service. Simplicity, ease, and fun govern the decision process.</li>
<li>Marketing success is determined more by the time it takes    for your customer to decide on your product than by any other single factor. Decision speed is more powerful than positioning, image, value, customer satisfaction, guarantees, or even product superiority.</li>
<li>Shortening the customers decision cycle means your   products benefits, claims, and promises must be obvious and compelling; information must be clear, balanced, and   credible; comparisons must reveal meaningful differences, your trials should be free and easy, your evaluations, clear and simple. Guarantees should be ironclad and generous. Testimonials and other word-of-mouth marketing must be relevant and believable. Delivery, training, and support offered must be superior.</li>
<li>A good way to spread the word on your company is to    circulate true, positive stories about it. FedEx is famous for its legendary employee who hired a chopper just to deliver a package forgotten on the tarmac. People love a good story, and that is the essence of word of mouth.</li>
<li>There are 9 levels of word-of-mouth. They range from the    public scandal of minus 4, the product boycott of minus 3,    to the raving customers/advocates who tell you how great your product or service is (plus 3) to the talk of the town level (plus 4).</li>
<li>Examples of those who have reached plus 4 level of word-of-mouth marketing are:</li>
<li>Lexus Automobiles, Saturn Car Company, Harley-Davidson,     Netscape  Navigator, Celestial seasonings herbal tea, The Internet, and Apple Computer.</li>
<li>Some ways of harnessing word of mouth are by using    experts like customers, suppliers, salespeople, experts roundtable discussions and selling groups. Take advantage of seminars, workshops, and speaking engagements,     dinner meetings, teleconferenced panel discussions, and trade shows. Canned Word of Mouth consists of putting out videotapes, audiotapes, using a well-designed website, or distributing CDs. There are also ways such as referral selling programs, testimonials, and networking methods,  hotlines (1-800 numbers) and e-mail.</li>
<li>Using traditional media for Word of Mouth means using  customer service as a word-of-mouth engine, public    relations, placements, unusual events, promotions, word of mouth in ads, sales brochures, or direct mail, salesperson programs, sales stars, peer training, or using salespeople as word-of-mouth generators, word-of-mouth incentive programs (Tell-a-friend programs), useful gifts to customers (articles, how-to manuals) that they can give their friends.</li>
<li>Employees should be actively spreading word of mouth    about your products. Spread stories around about examples of superior customer service. Give people a common mission and make rewards dependent on the accomplishment of that mission.</li>
<li>Word of mouth accelerates the process of customer    decision-making, from deciding to decide, asking for     information, weighing options, evaluating a free trial, and then finally becoming a customer and advocate.</li>
<li>With customer-oriented service, your company can increase  sales via word of mouth.</li>
</ol>
<h3>Specific steps in creating a word of mouth campaign:</h3>
<ol>
<li>Find some way to get the product into the hands of key   influencers.</li>
<li>Provide a channel for the influencers to talk and get all    fired up about your product.</li>
<li>Gather testimonials and endorsements, like actual letters   of praise.</li>
<li>Form an ongoing group that meets once a year in a resort    but once a month by teleconference or daily by list group</li>
<li>Create fun events to bring users together and invite non-users. Saturn, Harley-Davidson, and Lexus have been successful with this approach.</li>
<li>Produce cassettes, videotapes, and clips on your Web site   featuring enthusiastic customers talking with other enthusiastic customers. Custom-create some CDs for each    potential customer.</li>
<li>Conduct seminars and workshops</li>
<li>Create a club with membership benefits</li>
<li>Pass out flyers. Tell friends. Offer special incentives    and discounts for friends who tell their friends.</li>
<li>Use the Internet!</li>
<li>Do at least one outrageous thing to generate word of     mouth.</li>
<li>Empower employees to go the extra mile.</li>
<li>Network and brainstorm for ideas</li>
<li>Run special sales</li>
<li>Script! Tell people exactly what to say in their word     of mouth communication.</li>
</ol>
<p>By: Regine P. Azurin and Yvette Pantilla href=&#8221;http://www.bizsum.com<br />
&#8220;A Lot Of Great Books&#8230;.Too Little Time To Read&#8221;<br />
Free Book Summaries Of Latest Bestsellers and More!</p>
<p>mailto:freenewsletter@bizsum.com<br />
BusinessSummaries is a BusinessSummaries.com service.</p>
<p>(c) Copyright 2001-2005, <a rel="nofollow" href="http://BusinessSummaries.com" target="_new">BusinessSummaries.com</a></p>
<p>Regine Azurin is the President of a company that provides business book summaries of the latest bestsellers for busy executives and entrepreneurs.</p>
<p>Author: <a href="http://EzineArticles.com/?expert=Regine_P._Azurin">Regine P. Azurin</a><br />
Article Source: <a href="http://ezinearticles.com/?Book-Summary:-Secrets-of-Word-Of-Mouth-Marketing&amp;id=22596">EzineArticles.com</a></p>
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<p style='text-align:left'>&copy; 2009, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
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		<slash:comments>5</slash:comments>
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		<title>How to Get Local PR on a Micro Budget</title>
		<link>http://www.talksocialnetworking.com/2009/04/how-to-get-local-pr-on-a-micro-budget/</link>
		<comments>http://www.talksocialnetworking.com/2009/04/how-to-get-local-pr-on-a-micro-budget/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 20:09:00 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[marketing]]></category>
		<category><![CDATA[pr]]></category>
		<category><![CDATA[smart-savvy entrepreneur]]></category>

		<guid isPermaLink="false">http://www.talksocialnetworking.com/?p=49</guid>
		<description><![CDATA[**UPDATED*** Who doesn&#8217;t need good press? Imagine seeing your name in the local business newspaper and magazine, being highlighted in a local publication or TV show, your family, friends, clients and potential clients gathering calling to congratulate you on your press coverage. If building your credibility through local public relations is appealing to you, you ...]]></description>
			<content:encoded><![CDATA[<p>**UPDATED***</p>
<p>Who doesn&#8217;t need good press?</p>
<p>Imagine seeing your name in the local business newspaper and magazine, being highlighted in a local publication or TV show, your family, friends, clients and potential clients gathering calling to congratulate you on your press coverage.</p>
<p>If building your credibility through local public relations is appealing to you, you will want to join us as Meredith Liepelt of Rich Life Marketing shows us the exact steps she takes to secure local press coverage for herself and her clients. And how you can too!</p>
<p>Join us as Meredith teaches us how to get local PR on a micro budget!</p>
<p><span style="font-weight: bold;">You will learn:</span><br />• The #1 thing that makes up the news<br />• Four kinds of stories that reporters love<br />• The simple components of a press release<br />• How to know where to send your press release<br />• The one thing you should never say to a reporter when you call to follow up<br />• How to get your name in the paper next week – really!<br />• The key components of your press kit</p>
<p>Join the LIVE <span style="color: rgb(204, 0, 0);"><span style="font-weight: bold; font-style: italic;">Smart-Savvy Entrepreneur&#8217;s</span> </span>BlogTalk Radio show ***UPDATED****<span style="color: rgb(204, 0, 0);">on May 7th, at 5:00 p.m. EST</span>: <a href="http://bit.ly/C7kR5">http://bit.ly/C7kR5</a> (or get the replay of the show on-demand).</p>
<p>Questions will be taken LIVE during the show at: (347) 308-8941</p>
<div style="text-align: center;"><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_5L0cM0WoJBI/SfoJ9LWzmYI/AAAAAAAAAEs/e-29tx1GBNg/s1600-h/TOML.jpg"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 280px; height: 177px;" src="http://4.bp.blogspot.com/_5L0cM0WoJBI/SfoJ9LWzmYI/AAAAAAAAAEs/e-29tx1GBNg/s320/TOML.jpg" alt="TOML How to Get Local PR on a Micro Budget" id="BLOGGER_PHOTO_ID_5330584055571519874" border="0" title="How to Get Local PR on a Micro Budget" /></a>Host: Tiffany Odutoye | Guest:  Meredith Liepelt</div>
<p><span style="font-weight: bold;">About the featured guest:</span><br />Meredith Liepelt,  Creative Client Attraction™ Strategist and President of <a href="http://richlifemarketing.com/">Rich Life Marketing</a>,  is an award-winning marketing entrepreneur, coach, speaker and author of eight years. She has been featured on entrepreneur.com, MSN.com, Portfolio.com, ABC, NBC, Business First, The Columbus Dispatch, as well as a multitude of newspapers and radio shows around the country.  Meredith is a featured columnist in Glow Magazine, www.ResourceNation.com and has been published in many others outlets.</p>
<p>Meredith is featured in the books Real You Incorporated,  8 Essentials for Women Entrepreneurs, by Kaira Rouda and Beating the  Bailout Blues by Rosalind Resnick.  She is a member of The National Association of Women Business Owners and eWomenNetwork where she leads the marketing committee for the Columbus, Ohio chapter.  She is the author of an upcoming book on client attraction strategies for solopreneurs.</p>
<p>Meredith works with solopreneurs and micropreneurs around the country through her group and private coaching programs, boot camps, teleseminars, retreats and home study kits.  Meredith created a 2-minute movie called <a href="http://www.therichlifemovie.com/">www.TheRichLifeMovie.com</a> that other women business owners have called “brilliant” and “a true gift to women in business.”</p>
<p>She publishes a very popular free bi-weekly enewsletter called Smart Marketing that is packed with client attraction advice, tools and resources.  Every new subscriber receives a free e-course where she teaches her Marketing for a Truly Rich Life Formula™ valued at $139.
<div class="blogger-post-footer"><a href="http://freewebsubmission.com"><b>FreeWebSubmission.com</b></a></div>
<p style='text-align:left'>&copy; 2009, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
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		<slash:comments>0</slash:comments>
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		<title>Social Media &#124; On the rise and in the News&#8230;</title>
		<link>http://www.talksocialnetworking.com/2009/01/social-media-on-the-rise-and-in-the-news/</link>
		<comments>http://www.talksocialnetworking.com/2009/01/social-media-on-the-rise-and-in-the-news/#comments</comments>
		<pubDate>Tue, 06 Jan 2009 01:57:00 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[facebook]]></category>
		<category><![CDATA[marketing trends]]></category>
		<category><![CDATA[news in review]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[twittter]]></category>

		<guid isPermaLink="false">http://www.talksocialnetworking.com/?p=36</guid>
		<description><![CDATA[In case you missed it, I&#8217;ve compiled relevant news topics related to social media from last week. http://tinyurl.com/socialmedianews010409 Call to action:Want to increase your market share?* Find an article on this list that resonates with you and comment on the blog, share your viewpoint or expertise.* Also, comment here or reference us in a backlink, ...]]></description>
			<content:encoded><![CDATA[<div style="text-align: left;"><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_5L0cM0WoJBI/SWLnbQi2X3I/AAAAAAAAADs/BfyWhlVg3aI/s1600-h/SBI0000882_Veer.JPG"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 260px; height: 345px;" src="http://4.bp.blogspot.com/_5L0cM0WoJBI/SWLnbQi2X3I/AAAAAAAAADs/BfyWhlVg3aI/s200/SBI0000882_Veer.JPG" alt=" Social Media | On the rise and in the News..." id="BLOGGER_PHOTO_ID_5288043367970004850" border="0" title="Social Media | On the rise and in the News..." /></a>In case you missed it, I&#8217;ve compiled relevant news topics related to social media from last week. <a href="http://tinyurl.com/socialmedianews010409"><b>http://tinyurl.com/socialmedianews010409</b></a></div>
<p><span style="font-style: italic;"><span style="color: rgb(153, 0, 0);">Call to action:</span><br /></span>Want to increase your market share?<br />*  Find an article on this list that resonates with you and comment on the blog, share your viewpoint or expertise.<br />*  Also, comment here or reference us in a backlink, on the articles that were the most compelling for you.</p>
<p>Enjoy!</p>
<p><a title="View sociamedia_newsinreview_wkending010409 on Scribd" href="http://www.scribd.com/doc/9766110/sociamedianewsinreviewwkending010409" style="margin: 12px auto 6px auto; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 14px; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none; display: block; text-decoration: underline;">sociamedia_newsinreview_wkending010409</a> <object codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,0,0" id="doc_179171275636213" name="doc_179171275636213" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" align="middle" height="500" width="100%"><param name="movie" value="http://documents.scribd.com/ScribdViewer.swf?document_id=9766110&#038;access_key=key-219lhmiox096cgdg2cne&#038;page=1&#038;version=1&#038;viewMode="><param name="quality" value="high"><param name="play" value="true"><param name="loop" value="true"><param name="scale" value="showall"><param name="wmode" value="opaque"><param name="devicefont" value="false"><param name="bgcolor" value="#ffffff"><param name="menu" value="true"><param name="allowFullScreen" value="true"><param name="allowScriptAccess" value="always"><param name="salign" value=""><embed src="http://documents.scribd.com/ScribdViewer.swf?document_id=9766110&#038;access_key=key-219lhmiox096cgdg2cne&#038;page=1&#038;version=1&#038;viewMode=" quality="high" pluginspage="http://www.macromedia.com/go/getflashplayer" play="true" loop="true" scale="showall" wmode="opaque" devicefont="false" bgcolor="#ffffff" name="doc_179171275636213_object" menu="true" allowfullscreen="true" allowscriptaccess="always" salign="" type="application/x-shockwave-flash" align="middle"  height="500" width="100%"></embed></object>
<div style="margin: 6px auto 3px auto; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none; display: block;">    <a href="http://www.scribd.com/upload" style="text-decoration: underline;">Publish at Scribd</a> or <a href="http://www.scribd.com/browse" style="text-decoration: underline;">explore</a> others:            <a href="http://www.scribd.com/browse?c=132-marketing" style="text-decoration: underline;">Marketing</a>              <a href="http://www.scribd.com/browse?c=123-business" style="text-decoration: underline;">Business</a>                  <a href="http://www.scribd.com/tag/twitter" style="text-decoration: underline;">twitter</a>              <a href="http://www.scribd.com/tag/social%20media" style="text-decoration: underline;">social media</a>       </div>
<div class="blogger-post-footer"><a href="http://freewebsubmission.com"><b>FreeWebSubmission.com</b></a></div>
<p style='text-align:left'>&copy; 2009, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
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		<title>Web 2.0 Expo 2008 &#124; 2009</title>
		<link>http://www.talksocialnetworking.com/2008/12/web-20-expo-2008-2009/</link>
		<comments>http://www.talksocialnetworking.com/2008/12/web-20-expo-2008-2009/#comments</comments>
		<pubDate>Wed, 31 Dec 2008 13:00:00 +0000</pubDate>
		<dc:creator>Tiffany Odutoye (@virtualpartner)</dc:creator>
				<category><![CDATA[business innovation]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.talksocialnetworking.com/?p=34</guid>
		<description><![CDATA[Web 2.0 Expo is a global annual gathering of technical, design, marketing, and business professionals who are building the next generation web. Web 2.0 Expo features the most innovative and successful Internet industry figures and companies providing attendees with examples of business models, development paradigms, and design strategies to enable mainstream businesses and new arrivals ...]]></description>
			<content:encoded><![CDATA[<p>Web 2.0 Expo is a global annual gathering of technical, design, marketing, and business professionals who are building the next generation web. Web 2.0 Expo features the most innovative and successful Internet industry figures and companies providing attendees with examples of business models, development paradigms, and design strategies to enable mainstream businesses and new arrivals to the Web 2.0 world to take advantage of this new generation of services and opportunities. Web 2.0 Expo is co-produced by O&#8217;Reilly Media and TechWeb.</p>
<p>Here is a clip form the keynote (Oct. 2008).  <br />2009 is planned for March 31-April 3 (San Francisco, CA)</p>
<p><embed src="http://blip.tv/play/Ada8I4a8DQ" type="application/x-shockwave-flash" width="480" height="390" allowscriptaccess="always" allowfullscreen="true"></embed>
<div class="blogger-post-footer"><a href="http://freewebsubmission.com"><b>FreeWebSubmission.com</b></a></div>
<p style='text-align:left'>&copy; 2008, <a href='http://www.talksocialnetworking.com'>Tiffany Odutoye (@virtualpartner)</a>. All rights reserved. </p>
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